• 100% satisfaction guarantee and 30 day, no hassle returns

• Comes with a super thin HD lace that can be worn seamlessly with or without glue. It is perfect for all complexions and can be easily tinted to suit. 

• Our units are machine constructed to the highest standard and are made to last. 

• Our Body wave hair unit can be easily straightened as required and can hold the bounciest of curls- as seen in the image , making it a definite staple for everyone. The versatility with styling is endless.

• It comes with different lace sizes - 13x4 and 5x5, and in 180% density! 

• The unit comes with the added security of an adjustable elastic band. 

• This unit comes in a natural 1B colour. However, it can be bleached and dyed for versatility and diversity! Our hair is virgin, unprocessed cuticle aligned hair bundles from a single donor, which are double wefted and can last up to 24 months with the proper care.

• With proper care and installation, the hair bundles can last longer than 24 months. This unit is available in the lengths 18-30”.

• The model is wearing a 26" unit with a 13x4 HD frontal, styled in a centre part with little water and mouse added to define the natural curls. 

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, you can contact us at customerservice@di-mondbeauty.com

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that if your country of residence is not Ireland, shipping your goods may take longer than expected.

You can always contact us for any return questions at customerservice@di-mondbeauty.com

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.
Certain types of items cannot be returned, custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at customerservice@di-mondbeauty.com

To initiate a refund please email us at customerservice@di-mondbeauty.com or fill out the contact form: https://di-mondbeauty.com/pages/contact

For further inquiries:

Address: 6 The Dr, Hunter's Run, Clonee, Co. Dublin, D15 T9Y4, Ireland
Phone: (+353) 85134673
Email: customerservice@di-mondbeauty.com

Our Promise to you

Once an order is placed, our team will carefully collect your hair from the clouds and pack it with love & care. All orders are sent when all items are ready in full. Meaning if you have a pre-order item in your order =, all items will wait until the last item is available and then will be sent out at the same time.

We use An Post and DPD for most of our deliveries within the EU. Please do note that your country may expect you to pay the duty fees required to import goods into your country - a fee that might be placed on delivery by your country's government.

Transit, Handling & Order Cut-Off Time:

 Transit Time: 0 to 1 Days

All orders placed before 2PM will be dispatched on the same day

Free Standard Delivery - 5 Business Days (Ireland & UK) 

€20 - Next Day Delivery - Guaranteed Next Business Day if placed before 2PM (Ireland Only)

€30 International Delivery & Pre-Order - 6-12 Business Days

Haircare tips are included alongside every DBH wig order. However standard care tips are as follows:

• HAND WASH ONLY USING WARM TO HOT WATER, WITH SHAMPOO AND CONDITIONER.
• BRUSH HAIR WITH A WIDE TOOTH COMB WHILST WET AND ALLOW HAIR TO AIR DRY 
• DO NOT MACHINE WASH.
• DO NOT TUMBLE DRY.